Effective Date:<\/b> June 15, 2026<\/span><\/p>\n At <\/span>Matizcase<\/b>, we take pride in the quality of our premium phone cases and charging cables. We want you to be completely satisfied with your purchase. If for any reason you are not, our 30-Day Return & Refund Policy ensures a fair and transparent process.<\/span><\/p>\n Our return policy lasts for <\/span>30 days<\/b> from the date your order is delivered. If 30 days have gone by since your package was marked as “Delivered” by the carrier, unfortunately, we cannot offer you a refund or exchange.<\/span><\/p>\n To be eligible for a return, your item must meet the following criteria:<\/span><\/p>\n Note: Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be accepted for a return.<\/span><\/i><\/p>\n (Particularly applicable to electronic accessories like charging cables)<\/span><\/i> We conduct strict quality control, but if you receive a defective, damaged, or incorrect item, we\u2019ve got you covered.<\/span><\/p>\n Please <\/span>do not<\/b> send your purchase back to the sender’s address on your package without contacting us first. Returns sent without prior authorization will not be processed.<\/span><\/p>\n Once your return is received and inspected at our facility, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/span><\/p>\n If approved, your refund will be processed, and a credit will automatically be applied to your <\/span>original method of payment<\/b> (Credit Card, PayPal, etc.) within <\/span>3 to 7 business days<\/b>.<\/span><\/p>\n If you haven\u2019t received a refund yet, please follow these steps:<\/span><\/p>\n Gift cards, personalized\/custom-made cases, and items marked as “Final Sale” or “Clearance” are non-returnable and non-refundable.<\/span><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Refund & Return Policy Effective Date: June 15, 2026 At Matizcase, we take pride in the quality of our premium phone cases and charging cables. We want you to be completely satisfied with your purchase. If for any reason you are not, our 30-Day Return & Refund Policy ensures a fair and transparent process. 1. […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"yoast_head":"\n1. Return Window (30-Day Policy)<\/b><\/h2>\n
2. Eligibility for Returns<\/b><\/h2>\n
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3. Damaged, Defective, or Incorrect Items<\/b><\/h2>\n
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4. The Return Process (How to initiate a return)<\/b><\/h2>\n
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5. Return Shipping Costs<\/b><\/h2>\n
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6. Refund Process<\/b><\/h2>\n
7. Late or Missing Refunds<\/b><\/h2>\n
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8. Final Sale Items<\/b><\/h2>\n
Contact Information<\/b><\/h2>\n
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